I'm stuck in image sending land this week. Lots of problems all the way around for some reason - planets out of alignment I think.
Since listing my new collage sheets a couple of months ago, I've been so lucky to need to send over 500 collage sheets to customers. I'm astonished but so happy and thankful. Everything has gone well until the last couple of weeks and I've hit some snags.
Here's where I need your input . . . (there's a prize involved!)
Almost everyday, after I've taken the time to send jpg sheets as attachments to customers, I get at least one customer (at least one - today I've had two already) with a full mailbox or over their quota limit or their email service has very limited permissible message sizes and everything bounces back and I have to contact them and start over. I truly waste hours and hours and hours a week trying to deliver images. To the point that I've almost thrown the towel in on selling images. I haven't had time to even make more sheets due to all the email issues people have.
So, I had decided to send everything through download links from 4Shared. I thought this was going acceptably well until this last week. It was faster for me, faster for them and all seemed to be fine. But this week, I have had customers totally confused by using 4Shared or didn't have the slightest idea how to unzip and save the image file from there . . . or just plain old didn't want to move away from email attachments.
Do you all have a solution? Do you get really great image delivery from an image seller you want to share? Do you have any input on file sharing services like 4Shared or MediaFire you like or don't like? Leave me some advice and you might win a drawing for a free set of collage sheets! (that I promise will get delivered one way or another! :))
Jpeg images can be attached to emails but some sellers, like me, have very large high resolution sheets and some email accounts can't handle the size of the file. Png images have to be zipped and sent through links. Png images/files are way too big for anyone to email or receive in an email. If you have no way of unzipping, links of any kind won't work for you. Lots of PC software has built in ways of unzipping so be sure you don't have to buy one before you do. There's a free zip file utility called jzip that gets pretty good reviews if you are in need of a way to unzip files.
I know they are not real popular yet with most cut and paste folks, but I prefer png images hands down to jpg images even when working with hand cut and paste pieces. Png files are much more flexible and don't have that jpg white background in the way if you want to print overlapping pieces before you cut them out.
And one more note . . . links are much faster than email attachments. I can send you links to five pages and you can download and unzip them all faster than I can send one jpg attachment. Just sayin' . . .